Return Policy

Exchanges:

Unworn/unwashed items may be shipped back to:

Epicdelusion
5701 Magie St.
Baltimore, MD 21225


Please note:

Epicdelusion must be notified of exchanges within 72 hours of customer receiving merchandise. Email us and we will promptly
help you with the processing. Please do not send exchanges before alerting the staff at Epicdelusion.
Exchanges will require a re-order of the desired product through our website and we will refund the cost of the garments
once they have returned to our facility, if you decide not to exchange, see 'Return' section.
Unfortunately shipping costs will not be refunded. Customer will be responsible for additional shipping costs.
See 'Sizing chart' for correct sizing to avoid any sizing issue.
Please include the packing list (or a copy) with your returned item(s) you are exchanging so we may be able to identify your order and order number.

It is our goal to make sure our customers are 100% satisfied. If you have any further questions regarding exchanges, please email
customerservice@epicdelusion.com


Returns:

Unworn/unwashed items may be shipped back to:

Epicdelusion
5701 Magie St.
Baltimore, MD 21225


Please note:

Returns on sale or promo items: Returns on sale items may incur an adjusted refund if only part of the order is returned.
Please email customerservice@epicdelusion.com for more information.

Epicdelusion must be notified of Returns within 72 hours of customer receiving merchandise. Email us and we will promptly
help you with the processing. Please do not send returns before alerting the staff at Epicdelusion. Refunds will be accredited to your account for the cost of the garments returned once they have been received at our facility. Shipping costs will not be refunded. Customers will be responsible for the shipping costs for returned items.
Please include the packing list (or a copy) with your returned item(s) so we may be able to identify your order and order number for
reimbursement.

It is our goal to make sure our customers are 100% satisfied. If you have any further questions regarding returns, please email
customerservice@epicdelusion.com


In the event a product is damaged, incorrect or missing, please notify the staff at customerservice@epicdelusion.com, we will be happy to assist you.

All claims are subject to verification.

Missing items: to protect against fraudulent claims, a record of shipping weights are kept on file; packages shipped with accurate
weights are subject to nullified claims. If there is a variance in weight, the missing item will be promptly shipped to you at no cost.

Damaged/Incorrect items: If you receive an incorrect item or damaged item, the staff at epicdelusion will be happy to
assist you in determining the error and correcting it. Typically to expedite the claim, customers are asked to provide as
much information as possible; this would include pictures of the product where damage is visible, or shown tags to
be the wrong size etc. Once we have evidence of damanged/incorrect item(s), we will promptly ship the replacement/correct item(s) at no cost to
the customer. If the customer is unable to provide photo evidence of damaged or incorrect items, they will be required to ship the items
back to us with their packing list. Once we have the order at our facility we will reship the corrected order at no cost & reimburse shipping
costs up to 'live-USPS' shipping costs. (this means, do not ship anything express mail, because epicdelusion will only reimburse first class/priority live-rate costs.)

If we send you the wrong size or the wrong items, we will correct the order and you get to keep the shirts, no need to send them back :)



Epicdelusion
5701 Magie St.
Baltimore, MD 21225
Phone # 410.789.2348